US multinational conglomerate Cisco is one of the world’s largest manufacturers of networking hardware and telecommunications equipment. The technology thought-leader is considered by many within the ICT industry to be a global leader and pioneer in championing and developing new innovative products and solutions.

Telecom Review managed to secure an exclusive interview with Michael Yeung, Head of Engineering for Elastic Services Controller at Cisco, at the Telecom Review Leaders’ Summit. The Cisco executive delivered a detailed and fascinating keynote presentation which focused on automation at the 2-day conference which was held from Dec 10-11^th at The Meydan Hotel in Dubai.

In an excellent and engaging interview, Yeung outlined the challenge he faces in terms of convincing communications service providers to embark upon digital transformation, noting that while some are aggressive, others remain conservative.