In an era where customer expectations are reshaping industries, Apptium Technologies stands at the forefront of innovation. At its helm is Rick Kapani, Founder and CEO, whose visionary approach is driving transformative solutions in AI, customer engagement, and operational efficiency.
In this exclusive Telecom Review interview conducted during the 18th edition of the Telecom Review Leaders’ Summit, Kapani delves into the essence of Apptium’s enduring brand presence, the evolution of personalized customer experiences, and how cognitive AI tools are revolutionizing CSP operations.