Artificial intelligence has become a driving force in reshaping industries, and the ICT sector is no exception. At TELUS Digital, AI is at the heart of innovative solutions that enhance customer experiences, streamline operations, and uphold the highest standards of data privacy.
During the 18th edition of the Telecom Review Leaders’ Summit, Gagan Tandon, Chief Data and AI Officer at TELUS Digital, shared his insights into the foundational strategies that enable successful AI implementation, the AI-driven initiatives transforming operations at TELUS Digital, and the vital role of data privacy in maintaining trust.